Another rep said it was on the truck for delivery and they would have someone from the facility give me a call but never asked for my phone number and hung up. One representative said they were filing a complaint and I found out they never put anything in the notes of my call and never filed the complaint. They said the driver and the drivers boss both said the package was on the truck for delivery but they forgot to update the tracking and just as I expected, the package did not arrive. I made multiple attempts to find out what was going on and was blatantly lied to. The majority of the reviews indicate packages not being delivered on time and FedEx lying to them about the packages. My package was to be delivered Saturday 3/2/19 and never was. They are not lies as I am experiencing what most people have. The Sparrow Points Maryland Fed Ex facility is the absolute worst shipping facility in the country.
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